These terms set out the rules that apply when you open an account with 111xbet, place a wager, move funds through bKash, Nagad, or Rocket, or use any part of the platform. Access and eligibility depend on your local law and the regions where this service is available.
Account Rules
Payment Terms
Eligibility & Regions
Live casino and slots
POLICY SCOPE
What These Terms Cover
When you create an account on 111xbet and confirm your agreement during registration, these terms become the binding framework for everything that follows — your deposits via bKash, Nagad, or Rocket, your betting activity across sports markets and casino categories, and the way we handle the records tied to your account. We may update these terms from time to time. When a material change is made, we will notify you through the account area or by the contact method you have registered with us. Continuing to use the platform after a notified change takes effect means you accept the revised terms. If you do not accept a change, you should stop using the service and contact support to close your account. Your use of this platform is conditional on eligibility under applicable law in your region. We do not make any representation that access is lawful in every jurisdiction. It is your responsibility to confirm that using this service is permitted where you are located. Where local law restricts online betting or casino play, those restrictions apply to you regardless of how you access the site. Nothing in these terms creates a guarantee of continued access or service availability in any region.
bKash
Nagad
Rocket
Bank Transfer
TERMS BOUNDARY
Where These Terms Apply and Where They Stop
Understanding the reach of this policy helps you know what falls inside our obligations and what sits outside them.
Account Access
These terms govern how you open, verify, and manage your 111xbet account. Actions taken through your account — login, profile updates, password changes — are covered. You are responsible for keeping your login details secure and for all activity under your account.
Transactions
Deposits and withdrawals processed through bKash, Nagad, and Rocket are governed by these terms alongside the rules of each payment provider. We record every transaction against your account. If a transaction appears incorrectly, raise it through support with your account reference.
Platform Content
The sports markets, casino games from Joker, Habanero, PlayStar, and Pragmatic Play, and all other content made available on 111xbet are subject to these terms. Availability of specific markets or titles may vary depending on your eligible region.
Third-Party Services
Payment providers, mobile wallet operators, and any external link you follow from our platform operate under their own terms. We are not responsible for the policies or conduct of those third parties. These terms do not extend to services we do not operate.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical options when it comes to reviewing and managing your information. Log in and open the account section to see your deposit and withdrawal history, your active wagers, and the payment methods linked to your profile. If any detail — your contact number, email address, or registered wallet — is out of date, you can update it directly from the account settings page. Where a correction affects a payment rail like your bKash or Nagad number, follow the verification steps shown in the form to confirm the change before it takes effect. If you have a question about how a specific term applies to your account, or you believe a transaction or account action has been handled incorrectly, you can raise it with our support team through the contact routes published on the site. Keep your account reference and the date of the relevant action ready when you get in touch — it helps us locate the right records and respond more precisely.
Review Your Records
Your full transaction history, including every bKash, Nagad, and Rocket movement, is accessible in the account area after login. Check the transaction log for dates, amounts, and status before raising a query.
Correct Account Details
Name, contact number, and registered wallet details can be updated from the account settings page. Changes to payment details require the verification steps shown on screen before they are saved.
Raise a Question
If a term is unclear or you believe it has been applied incorrectly to your account, contact support with your account reference. Use the live chat or email route published on the contact page.
Request Account Changes
To request a review of your account status or to close your account, contact support directly. We will confirm receipt and let you know the steps involved before any change is made.
POLICY CONTACT
How to Reach Us About These Terms
If you have a question about these terms or need to raise something specific about your account, use the routes below. Only contact channels published on the site are listed here.
Live Chat
Available directly from the 111xbet site. Start a chat session from the help icon on any page and reference your account number when you connect.
Email Support
Send your query to the support address listed on our contact page. Include your account reference and a clear description of the term or transaction in question.
Help Centre
The help section of the site covers common account and policy questions. Check there first — many answers about terms, eligibility, and transaction records are already published.
ACCOUNT SECURITY
How We Handle Your Data and Account Under This Policy
Your account security and the integrity of your transaction records are central to how we operate.
Data Retention
We retain your account records, transaction history, and identity information for as long as your account is active and for a period after closure as required by applicable rules. Records of bKash, Nagad, and Rocket transactions are stored against your account and accessible to you on request.
Cookie Use
We use cookies to keep your account session active, to remember your preferences across visits, and to support security checks. You can review cookie settings in your browser. Disabling certain cookies may affect how the account area functions on your device.
Account Security
Your account credentials are your responsibility. We will never ask for your full password via chat or email. If you suspect unauthorised access, use the password reset option immediately and contact support through the live chat route on the site.
Policy Change Requests
If you want to request a review of how your data is held, or if you believe a record on your account is inaccurate, contact support by email with your account reference. We will confirm receipt and outline the steps we will take.
TERMS FAQ
Common Questions About These Terms
Answers to the questions we hear most often about account rules, data, and eligibility.
Do these terms apply to me if I am in Bangladesh?
Access depends on your local law and the regions where 111xbet is available. If your region is supported, these terms govern your account. You are responsible for confirming that using this service is permitted under the laws that apply to you.
What happens if the terms change after I have opened an account?
We notify you of material changes through the account area or via your registered contact. Continuing to use the platform after a change is communicated means you accept the updated terms. You can contact support to close your account if you do not accept a change.
Can I see a full record of my bKash and Nagad transactions?
Yes. Log in and go to the transaction history section of your account. Every deposit and withdrawal processed through bKash, Nagad, and Rocket is listed there with the date, amount, and status. Bring this reference number with you when contacting support about a specific payment.
How do I correct a mistake in my account details?
Go to account settings after logging in. You can update your contact number, email, and registered wallet there. Changes to payment details like your Nagad or Rocket number require the verification steps shown on screen before they are saved.
Who do I contact if I think a term has been applied wrongly to my account?
Use the live chat on the site or send an email to the support address on our contact page. Include your account reference and describe the specific term or transaction you are questioning. We will review the record and respond with the relevant detail.
Do third-party payment providers follow the same rules as these terms?
No. bKash, Nagad, Rocket, and other payment providers operate under their own terms and conditions. Our terms govern the transaction as it appears on your 111xbet account. For disputes relating to the payment provider side, you will need to contact them directly.