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YOUR DATA RIGHTS

111xbet Privacy Policy: How We Handle Your Account Data

At 111xbet, your account data — from your registered mobile number to your bKash and Nagad transaction records — is handled under a clear set of rules. This policy tells you exactly what we collect, why we hold it, and what you can do about it. Access to our platform depends on your local law and eligible regions.

  • Account Data Protection
  • Payment Record Privacy
  • bKash & Nagad Transactions
  • Mobile Access Security
POLICY SCOPE NOTICE

What This Privacy Policy Covers

This policy applies to all information 111xbet collects when you access our platform, create an account, or conduct transactions through your wallet. We collect your name, contact details, device information, and the records of transactions made through bKash, Nagad, and Rocket. We use this data to operate your account, process your deposits and withdrawals, and keep your activity secure. We do not sell your personal information to third parties. Some data is shared with payment processors — including those that operate the bKash, Nagad, and Rocket rails — solely to complete your transactions. We may also be required to share data in response to legal obligations. The platform operates subject to applicable law, and your access and the treatment of your data depend on local law and eligible regions. We retain account data for as long as your account remains active and for a period thereafter as required by applicable regulations. Where you have given consent for any specific data use, you may withdraw that consent by contacting our support team. This policy is updated when our practices change, and the current version is always available on this page.

  • bKash Transactions

  • Nagad Transfers

  • Rocket Payments

  • Account Records

POLICY BOUNDARIES

Where This Policy Applies and What It Covers

Understanding the boundaries of this policy helps you know which data practices we are responsible for and which fall outside our control.

  • Account Access

    This policy covers all data collected when you create or use your 111xbet account, including your login credentials, profile details, and the session activity recorded while you navigate the platform.

  • Transaction Records

    Deposits and withdrawals processed through bKash, Nagad, and Rocket are recorded in your account history. We hold these records as part of your account, subject to applicable retention rules and local law.

  • Site Content

    Pages you visit, game sessions you open, and features you interact with on the 111xbet platform fall within this policy. This covers both sports betting activity and casino game sessions on one account.

  • Third-Party Services

    Once a payment leaves our platform via bKash, Nagad, or Rocket, the receiving service operates under its own privacy terms. We are not responsible for data practices of external payment providers or linked services.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical options when it comes to the data we hold about your account. If you want to review what information we have on file, you can raise a request through our support channel and we will provide a summary of your account data. If any detail — your registered contact number, your wallet information — is incorrect, you can request a correction and we will update it once the change is verified. Raising a question about how your data is used is always an option. Our support team handles data queries through the same contact routes listed on the platform. If you believe your data has been handled in a way that does not match this policy, you can request a review. We aim to respond to all data requests within a reasonable period, though the exact timeframe depends on the nature of the request and any legal requirements that apply in your region.

  • Review Your Records

    Request a summary of the personal data we hold on your account by contacting support. We will confirm what is on file, including contact details and transaction references linked to your bKash, Nagad, or Rocket wallet.

  • Correct Account Details

    If your registered name, mobile number, or wallet information needs updating, submit a correction request through support. We verify changes before applying them to keep your account secure.

  • Raise a Data Question

    Any question about how we use, store, or share your data can be directed to our support team. You do not need a specific reason — if something in this policy is unclear, ask and we will explain.

  • Request a Policy Review

    If you feel our data practices do not match what this policy states, contact support and request a formal review. We will look into the matter and respond with our findings.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you have a question about your data or this policy, these are the contact routes available on the platform. Use the one that works best for your situation.

  • Live Chat Support

    Open the support chat from inside your account to reach the team directly. This is the quickest route for data questions or account corrections related to this policy.

  • Email Support

    Send your data query or correction request to our support email address listed on the Contact page. Include your registered account details so we can locate your records promptly.

  • Help Centre

    The Help Centre on the platform contains published answers to common privacy and account questions. Check there first for guidance on reviewing your transaction records or updating your contact information.

HOW WE PROTECT DATA

Our Data Handling and Security Practices

We apply consistent controls across your account to keep your information handled properly and to make sure this policy reflects what actually happens when you use the platform.

  • Data Storage

    Your account data, including transaction records from bKash, Nagad, and Rocket, is stored on secured infrastructure. We limit internal access to account data to staff with a clear operational need.

  • Cookies and Device Data

    We use cookies and device signals to keep your session active and to understand how the platform performs on your mobile. You can manage cookie preferences through your browser settings at any time.

  • Retention Policy

    We keep your account data while your account is active and for a further period as required under applicable law. When data is no longer needed, it is deleted or anonymised in line with our retention schedule.

  • Policy Updates

    When our data practices change, we update this page and note the revision date at the top. Continued use of the platform after an update means you have seen the new version. You can always request the previous version through support.

PRIVACY FAQ

Common Questions About This Privacy Policy

Real questions about your data, account privacy, and how to act on this policy.

What personal data does 111xbet collect from my account?

We collect your name, mobile number, device information, and the records of transactions you make through bKash, Nagad, and Rocket. We also record your session activity on the platform, including pages visited and game sessions opened, to operate your account correctly.

Does 111xbet share my data with anyone outside the platform?

We share data only with the payment processors needed to complete your bKash, Nagad, or Rocket transactions. We do not sell your data. In some cases, we may be required to share information in response to legal obligations. No third-party marketing sharing occurs.

How do I find out what data you hold about me?

Contact our support team through live chat or the support email listed on the Contact page. Ask for a data summary and include your registered account details. We will confirm what is on file for your account and respond within a reasonable period.

Can I correct wrong information in my account?

Yes. If your registered contact number, name, or wallet details are incorrect, raise a correction request through support. We verify the change against your account before applying it, which keeps the account secure while ensuring your records are accurate.

How long does 111xbet keep my account data?

We keep your data while your account is active. After an account closes, we retain records for a further period as required by applicable law in your region. Data that is no longer required under our retention schedule is deleted or anonymised.

Does this policy apply if I access 111xbet from Bangladesh?

Access to our platform and how your data is treated depend on your local law and eligible regions. If you are in Bangladesh and your access is permitted under local law, this policy applies to how we handle your account and transaction data from that point forward.